Privacy Policy

Last updated: October 22, 2025

We at Smoked House (registration number: 17193546, hereinafter – "we", "Smoked House") take the privacy of our clients' and website visitors' (hereinafter – "Site") data seriously. This Policy explains what data we collect, how we use it, and how we protect it.

1. What Data We Collect

We collect information that you provide to us directly:

• When submitting a request via the contact form: Your name, phone number, email address (if provided), and the text of your message.
• When placing an order via the cart: Your name, email address, phone number, and possibly company name.
• Automatically collected data: We may collect certain technical information when you visit the Site, such as your IP address, browser type, visit time, and viewed pages. This data is used anonymously to analyze and improve the Site's performance.

2. How We Use Your Data

The collected information is used solely for the following purposes:

• Processing your requests and orders: To contact you regarding your request or order, clarify details, and organize deliveries.
• Improving our service: Analyzing anonymous data helps us understand how the Site is used and make it more user-friendly.
• Fulfilling legal obligations: In cases provided for by the legislation of Estonia and the EU.

We do not share your personal data with third parties without your explicit consent, except as required by law. We do not use your data for sending unwanted advertising (spam).

3. Data Storage and Protection

• Contact form and order data: Stored in our database for client management and order history. Access to this information is strictly limited.
• Security: We take reasonable technical and organizational measures to protect your data from unauthorized access, alteration, or destruction.

4. Your Rights (GDPR)

As a data subject, you have the right to:

• Request access to your personal data stored by us.
• Request correction of inaccurate data.
• Request deletion of your data (if this does not conflict with our legal obligations).
• Withdraw your consent to data processing (if applicable).

To exercise these rights, please contact us using the contact details below.

5. Use of Cookies

Our Site may use cookies to improve user experience (for example, to remember cart contents). You can configure your browser to block cookies, but some functions of the Site may stop working correctly.

6. Changes to the Policy

We may update this Privacy Policy from time to time. The current version will always be available on this page. We recommend checking it periodically for changes.

7. Contact Information

If you have questions about this Policy or the processing of your data, please contact us:

• Company Name: Smoked House
• Registration Number: 17193546
• Email: info@smokedhouse.ee

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